The health of the animal upon arrival is vital
for the safety and well-being of the dog concerned. Please read the following
which outlines our policy.
Fleas
All dogs should be on a regular fleaing program. Any dog that we find has got
fleas will be treated with a suitable flea shampoo. We reserve the right to
refuse grooming where this may cause a problem to other dogs or staff.
Vaccinations
It is advisable that all dogs are vaccinated and given a booster each year. If a
dog is brought to the salon that has not been vaccinated then the owner must
accept bringing the dog to the salon at his or her own risk and the company
cannot be held responsible.
Matted Dogs
Upon consultation it may be advised that a coat needs to be clipped as it may be
too matted to groom. I am a fully trained and humane dog groomer and will not
discomfort a dog with hours of de-matting. If the particular dog suffers from
bad matting then it would be advisable to book regular appointments to avoid
further clipping of the coat in the future. Particularly during the Winter
months a warm coat may be needed by the dog!
Sickness
We reserve the right to not groom a dog if it is clearly unwell upon arrival.
Veterinary Attention
On registration with us, all owners will be asked for an emergency contact
number, in the event that the dog requires veterinary attention at any point
whilst in our care.
If a dog is in need of veterinary care the owner will be contacted immediately
to inform them if this fact. If the owner is unreachable on the number provided
then the dog will be taken to its local vet for medical attention.
However, in the case of an emergency, the salon's registered veterinary practise
will be used.